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Cable Builders guarantees our products against manufacturing defects for 30 days after customer receipt date. We also want to know that you ordered the right item for your application, and that the quality of our product has met your expectations.  If you are dissatisfied for any reason, please feel free to contact us.
For refund or exchange requests that are within 30 days of the purchase date, we will assist with an exchange, offer store credit, or issue credit in the same form as the original payment type.
For refund or exchange requests that are more than 30 days after the purchase date, please contact us for review.
For both types of return requests, please contact us for an RMA (Return Material Authorization) number and return instructions prior to sending us the product.  RMA authorization is required.  If applicable, original shipping charges are not refundable.  Customer is responsible for all return shipping charges.
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